Refunds & Returns Policy
At AND Social Media, we engineer growth with precision. If our systems fail to deliver the acceleration you paid for, we ensure a seamless and fair resolution.
Eligible for Refund
- Service Launch Failure: If the order fails to initialize within the stated 24-48 hour window.
- Incomplete Delivery: If the final quantity delivered is less than the purchased amount.
- Technical Blockers: Any system error on our end that prevents fulfillment.
- Proportional Refunds: Partial delivery results in a partial refund for the pending balance.
Non-Refundable
- Customer Error: Incorrect Instagram handle or broken links provided during checkout.
- Privacy Settings: Making your account "Private" while a campaign is actively running.
- Handle Changes: Changing your @username while delivery is in progress.
- Successful Completion: Orders that have been delivered in full as per logs.
Our Domination Promise
We don’t hide behind fine print. We value your growth over a single transaction. If a service genuinely fails to meet our quality standards — we make it right, immediately.
How to Request?
Requests are reviewed within 24–72 business hours. Approved funds are credited back to your original payment method.
Order ID
Service Name
Issue Detail
Contact Resolution Desk
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SOCIALSTARDOM
110 Sadhu Vaswani Road, Camp, Pune 411001, India
accounts@socialstardom.in
accounts@socialstardom.in